terrible customer service, product never delivered

I ordered a sari from Mirraw.com on Sept 20 2017 and it was scheduled to be delivered on Oct 7th 2017, They were 1 month late and still hadn’t even stitched my sari, The customer service was terrible and very incompetent, they employees there are very lazy, and the manager was never “available” for me to complaint to. I was constantly lied to about the shipping date and the status of my order. I have requested a full refund for my order and not received it yet. I would suggest to never order from this company, it is a scam.